Applying to the Canadian Dental Care Plan (CDCP) is a major step toward accessing affordable dental care. But because the program has several phases, eligibility checks,and administrative requirements, it’s completely normal to feel unsure about the process.
At Cataraqui Family Dental, we’re here to make things clearer, so you can apply with confidence and understand exactly what happens next. Below, we answer the most common application-related questions Canadians are asking right now, based on the latest federal guidelines and real patient concerns. Let’s talk about it.
Many patients wonder if their dental office can complete the CDCP application for them, but the answer is no. A dentist cannot apply for the CDCP on your behalf because the application must go directly through Service Canada using your personal information, income details, and tax records.
Through My Service Canada Account (MSCA) or by phone.
Based on income, residency, and insurance access.
You cannot book CDCP visits before this date.
Ask your dentist directly or check Sun Life’s provider list.
You only pay your co-payment (if applicable).
Even though dentists can’t apply for you, we’re always here to help you understand the steps and confirm whether we are participating in the program.
Yes. Seniors have always been a priority group in the CDCP rollout, and phone applications remain available.
Use My Service Canada Account (MSCA).
Call 1-833-537-4342 (TTY:1-833-677-6262). This helps seniors who don’t use computers.
Paper forms can be requested by phone, though processing takes longer.
Seniors applying by phone will receive their application code, and then a welcome package with their start date once approved.
At Cataraqui Family Dental, we know paperwork can be stressful, especially for older adults, so feel free to call us if you’d like help understanding your coverage eligibility once your application is submitted.
Once you're approved, the application process is mostly behind you. What comes next is making sure you’re ready to use the benefit properly.
CDCP coverage cannot be used before this date.
Always verify that the clinic accepts CDCP patients.
Mention that you’re a CDCP patient when booking.
Clinics need this for direct billing.
Depending on your income, you may pay 0–60% of the CDCP fee guide.
Eligibility must be reconfirmed every year, or coverage will lapse.
At every step, your dental office supports your care journey once your coverage becomes active.
Yes. Owing a balance to the CRA does not prevent you from applying to the CDCP. The only tax requirement is that you must have filed your previous year’s tax return.
The CRA may use benefits, refunds, or credits to collect what you owe, but this does not affect CDCP membership. Your dental coverage remains active, and you can still use the plan normally once approved.
If you owe a balance, it’s still a good idea to contact the CRA to set up a payment plan and avoid unexpected holds on future credits.
The CDCP is new, detailed, and constantly evolving. Whether you’re applying for the first time or trying to figure out what happens after approval, Cataraqui Family Dental is here to support you every step of the way.
If you have questions about eligibility, provider participation, or what to expect at your first CDCP appointment, reach out anytime. Our team is committed to making dental care more accessible, understandable, and stress-free for our Kingston community.
